Shipping Policy

At Basic Skincare, we are committed to providing convenient and reliable shipping for our South African customers. Please review our shipping policy below:

Domestic Shipping within South Africa:

• Orders over R 650: Enjoy free shipping! Your order will typically arrive within 2-7 business days. However, during sales or product launches, please allow up to 10 business days for delivery.

• Orders under R 650: For orders below ZAR 650, a shipping fee of R 80 will be applied.

Please note:

• During sales or product launches, delivery may take up to 10 business days regardless of order value.
• In rare instances, couriers may add a surcharge for deliveries to high-risk or outlying areas. If applicable, this surcharge will be communicated to the customer, and it will be the customer’s responsibility to cover the additional cost.
• If the courier is unable to reach the customer for delivery attempts, resulting in the return of the parcel to our warehouse, the customer will be responsible for the cost of reissuing the parcel.

By making a purchase on our website, you agree to abide by the above terms and conditions regarding shipping.

Should you have any questions or require further assistance, please don’t hesitate to contact us at hello@basicskincare.co.za.

Thank you for choosing Basic Skincare for your skincare needs.